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« Over at Andi's | Main | Open Post »

April 24, 2006

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Fran's Countdown

By Greyhawk

Some interesting intel from Andi, who spent last Friday night at Fran's:

I also met Ramona Joyce, an Army veteran and volunteer who is intimately familiar with the goings on at Fran O'Brien's. She and I had a long chat and I enjoyed talking to her. On this evening, she was more than perturbed with Brian Kelleher. According to Ramona, while the cameras were rolling, Brian Kelleher greeted the troops. So what? Well, she says that it was the first time that he's ever done that. She's not the only one with that complaint. Larry Gill, a wounded OIF veteran and friend of Hal and Marty, tells us to stay tuned to CBS tonight for more. This should be interesting.
More to come here, and much more at Andi's - read it all.

Update: The comment she was referencing came from Larry Gill

Well, To let you all know: I had an email from Hal saying he and Marty were scheduled to have another meeting with their lawyers and with the Hilton. I also know everyone who has come to bear attention to this matter has done some good. About 10 minutes ago, on the CBS evening news, they showed a news clip of my fellow wounded soldiers while at one of the Friday night dinners. The CBS clip said, " These are not your everyday customers, But the participants may be losing this....." "Tune in Monday and we'll tell you why." I am anxious to see this. Please pass the word to everyone, and if anyone reading this has connections with CBS, tell them thanks for helping.
There's some background on Larry Gill in an earlier post here..

CBS could do a hell of a story if they wanted.

Among the many groups supporting Fran's is the Jewish Institute for National Security Affairs. Buzz Patterson sent the link to their latest:

Thank you for the literally thousands of e-mails generated to the management of the Hilton Hotels Corporation on behalf of Fran O’Brien’s Stadium Steakhouse and the troops. You were so effective that they closed the e-mail addresses we published. You can still reach them through the Hilton Honors website - hhonors@hilton.com

In the meantime, Hilton has been hitting the “Reply” button. Some of you received a note that comes partially from a message posted on the Hilton website - “For strictly business reasons related solely to the inability to reach a new lease agreement, the Capital Hilton has elected to terminate the lease with the operator of Fran O’Brien’s restaurant at the hotel. This decision was not at all related to the Friday night dinners for disabled veterans but rather a result of lease negotiations that failed.”

This requires illumination. As we pointed out, the restaurant is not ADA compliant. JINSA talked to (for now anonymous) management at the Capital Hilton (not the corporate people in Los Angeles, but in the actual building). The manager said, “The (wheelchair) lift is in the 2007 budget. We’ve taken three bids for the elevator.” Since Fran O’Brien’s lease was up in 2005, any agreement they could have reached would have required the restaurant to agree that the elevator not be installed for a minimum of 12 months.

The lawyers among us please enlighten us, but our understanding is that since ADA was passed during the span of the previous lease it didn’t require immediate repairs, but a new lease would have kicked in the upgrade. A “negotiation” predicated on the owners agreeing to maintain a dangerous, and perhaps illegal, situation is a) not serious and b) bound to fail. “We compromised on just about everything else, but we said, ‘You have to do the lift,” owner Hal Koster told a journalist. It seems, then, that Hilton decided to terminate the lease, leave the building empty until 2007 and then find another tenant.

The Hilton’s missive also said, “The hotel offered to host and sponsor the May 5, 2006 dinner and expressed interest in working closely with the veterans to continue the Friday night tradition.” Illumination: The original message on the Hilton’s website said, “sponsor,” and they had talked about letting the soldiers use an upstairs room for a price. Only after we pointed out that there are already “sponsors” that pay for the dinners - including a great many of you - did Hilton add the word “host” as in “pay for.” And only once. And “working closely with the veterans” doesn’t mean much; the veterans are guests of the restaurant, not the organizers of the event.

Fran O’Brien’s isn’t about food and Hilton doesn’t get it. Italian Ambassador Giovanni Castellaneta gets it. As many of you know, the Finmeccanica companies of Italy and North America have been among Fran O’Brien’s most important sponsors. The Ambassador has offered his Embassy and his personal chef. Talk about good allies and good friends!

Hal and Marty have ensured that the soldier dinners will continue even if the venue changes - but there is still (limited) time for the Hilton to do the right thing.

Meanwhile, I keep getting cc'd on emails like this one:
Dear Fort Hood area Hilton Family managers,

Fran O'Brien's is a steak restaraunt that has hosted steak dinners for wounded veterans at Walter Reed Army Medical Center for years, at the owners' expense. It is losing its lease from the Capitol Hilton in Washington, D.C. The Hilton Corporation's spokesperson, Lisa Cole, explains that it is purely for business reasons, as upgrading the restaraunt's ADA compliance would be too expensive.

Fran O'Brien's is famous throughout the military community for its impact on the recovery of our wounded service members. Further details are available at:
http://www.washingtonpost.com/wp-dyn/content/article/2006/04/14/AR2006041401572.html
http://www.cbsnews.com/stories/2006/04/15/iraq/main1501137.shtml
http://washingtontimes.com/op-ed/20060420-085600-3103r.htm

Please review any or all of these sources. The Hilton Corporation's business decision is receiving national attention, with national consequences. Fran O'Brien's has thrived for over ten years at its current location, and performs an invaluable and unique service for our veterans who have paid a high price for their service to our country.

I will be working with other veterans in our area to publicize the Hilton Corporation's decision and their lip service to community support. I hope that you will agree that this will be a problem for you in the Fort Hood community, and you are welcome to bring it to the attention of your corporate headquarters. Military members, contractors and veterans visiting the Fort Hood area have a choice about where to spend their lodging dollars.

Peyton Randolph
Gulf War Veteran, U.S. Army
Tip of the proverbial ice berg. There's a big round up of the many groups who've weighed in on this issue (including the American Legion offering to raise money for an elevator) here.

The Philadelphia Inquirer weighed in over the weekend

This was all dreamed up by Jim Mayer, Vietnam vet, Department of Veterans Affairs employee, and Walter Reed volunteer. In fact, Mayer is Milkshake Man. He asked fellow Vietnam vet Hal Koster and Marty O'Brien, co-owners of O'Brien's, to offer the dinners. No problem.

Koster and O'Brien originally picked up the tab, but then others - the Veterans of Foreign Wars, Wal-Mart, the Jewish Institute for National Security Affairs, the Italian company Finmeccanica Inc. among them - wanted to contribute. Donations are now handled by the Aleethia Foundation (www.aleethia.org), which pays for more than meals - say, if a family member needs airfare to D.C.

All this is related matter-of- factly by Koster, though frequently punctuated by the word wonderful. He uses it mostly for the troops, but also for the volunteers, the doctors, the rehab specialists. Even the Defense Department VIPs who regularly show up on Friday and run interference on transition and bureaucracy issues.

In the same steady tones, Koster says this Friday will be last call for O'Brien's. The owners and the Hilton couldn't come to terms on a new lease. Koster was insisting on an elevator. "The troops never complain about it," Koster said. "But I'm embarrassed to run them through the coatroom to the service elevator. They deserve better."

Hilton is getting an earful from O'Brien's supporters who see the closing as a slap at the troops. Hilton (http:go.philly.com/hilton) says this is a business decision unrelated to the Friday-night dinners. It's a dumb decision. (You can tell them so at 310-205-4656.)

At least, until they disconnect the phone.


Posted by Greyhawk / April 24, 2006 6:22 PM | Permalink

2 TrackBacks

Almost every week you see some story of a company doing something where you are left thinking - how on earth could they be so stupid. I'm not talking New Coke where they tried something, it didn't fly, and they Read More

For those that haven't heard this story, here is a summation in my management blog - The World's Dumbest P.R. Department Here's the problem. Across the left in blog after blog, people are totally upset with the Hilton for doing Read More

4 Comments

I called Hilton's number and a pleasant young lady answered the phone. I asked if it was Hilton's and she confirmed it. I then told her that I disliked Hilton's decision to kick the veterans to the curb with only a two week notice, to not make their establishment ADA compliant and since my husband was a retiree with travel priveleges, we would not be patronizing ANY Hilton accomodation wherever we happened to be traveling. I was pleasant, and not rude, thanked her for listening and wished her a good week.

Oh, and we WILL stick to our guns. I just want to point out though, that bean counters in the Pentagon might use this as an op to get stellar rates for TDY personnel and families, so be en guarde.

I think I might be a Hilton Honors member - I don't travel for business like I did for my last job. But, if I can find my membership card, and I have accumulated points enough for a free hotel stay - you can bet I'll take them up on it, but I'll never spend another dime of my hard-earned money on patronizing a Hilton....

Might be nice to stay at a competitor and fax the invoice with a nice note to a local Hilton brand (Hilton, Embassy, Garden, etc) that "this would have been your's except for the Capitol Hilton"

I posted my letter on the web forum of the Killeen Daily Herald, the newspaper serving the Fort Hood community. My latest message included a link to a clarifying post, here. There are many, many views of the post, and a growing discussion of it.

I'd like to catch the attention of any activists around here, and also influence making travel plans to stay elsewhere. "Park Plaza or Hampton Inn? Isn't Hampton Inn one of those Hilton ones? Park Plaza, then."

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November 26, 2010


America@war
[Greyhawk]
I think anyone who's ever pondered the "comment" option - once only available on blogs and bulletin boards, now ubiquitous on almost any web site - will appreciate this:
The so-called faculty of writing is not so much a faculty of writing as it is a faculty of thinking. When a man says, "I have an idea but I can't express it"; that man hasn't an idea but merely a vague feeling. If a man has a feeling of that kind, and will sit down for a half an hour and persistently try to put into writing what he feels, the probabilities are at least 90 percent that he will either be able to record it, or else realize that he has no idea at all. In either case, he will do himself a benefit.

That's wisdom from the past, captured for posterity at the US Naval Institute, shared via the web on the institute's 137th anniversary.

From their about page:

The Naval Institute shall remain

INDEPENDENT - A non-profit member association, with no government support, that does not lobby for special interests;

NON-PARTISAN - An independent, professional military association with a mission, goals and objectives that transcend political affiliations; and shall encourage

IDEAS - Through its respected journals Proceedings and Naval History, its conferences, its books and its online content, in support of those who serve.

"The Naval Institute has three core activities," among them, History and Preservation:

The Naval Institute also has recently introduced Americans at War, a living history of Americans at war in their own words and from their own experiences. These 90-second vignettes convey powerful stories of inspiration, pride, and patriotism.

Take a look at the collection, and you'll see it's not limited to accounts from those who served on ships at sea, members of the other branches are well-represented.

I'm fortunate to have met USNI's Mary Ripley, she's responsible for the institute's oral history program (and she's the daughter of the late John Ripley, whose story is told here). She also deserves much credit for their blog. ("We're not the Navy nor any government agency. Blog and comment freely.") We met at a milblog conference - Mary knew (and I would come to realize) that milbloggers are the 21st-century version of exactly what the US Naval Institute is all about. Once that light bulb came on in my head, I mentioned a vague idea for a project to her - milblogs as the 21st century oral history that they are.

"Put that in writing," she said (of course - see first paragraph above!) - and here's part of the result.

Shortly after the first tent was pitched by the American military in Iraq a wire was connected to a computer therein, and the internet was available to a generation of Americans at war - many of whom had grown up online. From that point on, at any given moment, somewhere in Iraq a Soldier, Sailor, Airman or Marine was at a keyboard sharing the events of his or her day with the folks back home. While most would simply fire off an email, others took advantage of the (then) relatively new online blogging platforms to post their thoughts and experiences for the entire world to see. The milblog was born - and from that moment to this stories detailing everything from the most mundane aspects of camp life to intense combat action (often described within hours of the event) have been available on the web...

And et cetera - but since you're reading this on a milblog, you probably knew that. And you know that milblogs aren't just blogs written by troops at war, that many friends, family members, and supporters likewise documented their story of America at war online in near-real time, as those stories developed.

The diversity in membership of that group is broad, the one thing we all have in common is the impulse to make sense of the seemingly senseless, and communicate the tale - for each of us that impulse was strong enough to overcome whatever barriers prevent the vast majority of people from doing the same. Everyone at some point has some vague idea they believe should be shared - we were the people who, from some combination of internal and external urging, found and spent those many half hours persistently trying to write it down.

*****

But where will all that be in another 137 years? Or five or ten, for that matter. That's something I've asked myself since at least 2004 - when I wrote this:

Closing Blogs is nothing new. So many site's owners just give up on their own. They come and go, you know, these MilBloggers do. Like any other sort of blogger. Many post in the lonely down hours far from home, spill their guts for the world, then abandon their spots when the tour of duty is up. They have lives again somewhere in the world, and no need to share the details. So it goes.

Many are truly gone - no site left at all. "The page cannot be found." Other blogs remain, like abandoned defensive positions in shifting desert sands.

Membership in the ghost battalion has grown in the years since, and an ever growing majority of those abandoned-but-still-standing sites are vanishing. Have you checked out Lt Smash's site lately? How about Sgt Hook's? If you're a long-time milblog reader you know the first widely-read milblog from Operation Iraq Freedom and the first widely-read milblog from Afghanistan are both gone from the web. If you're a relative newcomer to this world you may never even have heard of them - or the dozens upon dozens of others who carried forth the standard they set down.

If you have a vague notion that something should be done about that, (a notion I've heard expressed more than once...) then you and I and the good folks at the US Naval Institute are in agreement. Preserving the history documented by the milbloggers is just one of the goals of the milblog project, the once-vague idea that we're now making real.

And it's a big idea, if I say so myself - too big to explain in one simple blog post, so stand by for more. Likewise, it's too big a task to be accomplished by just one person. So if you're a milblogger (and exactly what is a milblogger? is a topic for much further discussion on its own) I'm asking for your help. All I'll really need is just a little bit (maybe just one or two of those half hours...) of your time, and your willingness to tell the tale.

We've already made history, it's time to save it.

(More to follow...)




Posted 4:02 PM | Permalink | Comments (0) |

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The Mudville Gazette is the on-line voice of an American warrior and his wife who stands by him. They prefer to see peaceful change render force of arms unnecessary. Until that day they stand fast with those who struggle for freedom, strike for reason, and pray for a better tomorrow.
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  • Peyton: I posted my letter on the web forum of the read more
  • MO: Might be nice to stay at a competitor and fax read more
  • Lisa: I think I might be a Hilton Honors member - read more
  • Cricket: I called Hilton's number and a pleasant young lady answered read more

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The Mudville Gazette is written and produced by Greyhawk, who recently retired from 24 years of active duty in the US military, but will maintain this disclaimer: Unless otherwise credited, the opinions expressed are those of the author, and nothing here is to be taken as representing the official position of or endorsement by the United States Department of Defense or any of its subordinate components.

Furthermore, I will occasionally use satire or parody herein. The bottom line: it's my house.

I like having visitors to my house. I hope you are entertained. I fight for your right to free speech, and am thrilled when you exercise said rights here. Comments and e-mails are welcome, but all such communication is to be assumed to be 1)the original work of any who initiate said communication and 2)the property of the Mudville Gazette, with free use granted thereto for publication in electronic or written form. If you do NOT wish to have your message posted, write "CONFIDENTIAL" in the subject line of your email.

Original content copyright © 2003 - 2011 by Greyhawk. Fair, not-for-profit use of said material by others is encouraged, as long as acknowledgement and credit is given, to include the url of the original source post. Other arrangements can be made as needed.

Contact: greyhawk at mudvillegazette dot com

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Tending Distant
Fires


Far from hearth and home, watching
Cold alone but not alone
On distant shore and only wanting
Safe return and little more

What tales we'll tell
When that time comes
When tales can be told

When things grim
Seem far away
When other fires go cold

Some distant sunset, vision fading
Memories remain
And tired eyes gaze 'pon folded flags
While distant drums beat their refrain

Saluting fallen friends whose names
And youth will never fade
Here's to those on other shores,
for them live well, the price is paid

- Greyhawk,
Baghdad,
December 2004